by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements
Chart Generator Pick from the list of data available and select the type of chart, with options to filter the...
by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements
Automated AI Customer Responder You can tailor responses from AI by tone, audience etc. Or you can use the basic form responder to get responses from...
by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements
Under Maintenance When the system software is being updated, it is set to being under...
by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements
Customer Contacts Customer contacts on tickets are filtered based on the customer...
by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements, Ticket
Validation on Tickets Validation checks are applied to ensure key information is entered on a ticket. Errors are shown at the bottom of the form and should be corrected before saving the...
by Stuart | Dec 2, 2024 | 2nd December 2024, Enhancements
30 colours available for annual calendar To provide more options for distinguishing employees and roles on the annual calendar there are now 30 colours to choose...
